Hey, I'm Ben!

I'm infinitely curious. You can usually find me researching new ideas and skills.

 

For the past ten years, I've worked in customer-facing roles and learned how to provide world-class service. Communicating with customers and teams comes naturally to me.

Right now, I'm learning how to:

  • Use Webflow to design websites.
  • Make valuable copy for marketing and informational purposes.
  • Run email campaigns and newsletters.
  • Create content using Adobe Suite.
  • Use Agile methodologies to increase productivity.
Mediator
Aligns the big picture vision with concrete resources and next steps. Great at prioritizing what to do next. Finds a way to make things work.
Advisor - Concentrix
3 months

I assist Robinhood customers that email support looking for answers. I'm learning how to use Salesforce and Zendesk to deliver responses, and various internal databases to research customer information​ and proper SOPs.

Store Manager - Rustico LLC
1.5 years

I maintained the general operations of a small 'locally made' gallery store. I worked closely with the owner and learned about sales, inventory management,​ and how to do a little bit every day​.

Shift Leader - Potbelly Sandwich Works
5-9 years

If there was something to be done, I did it. From taking out the trash to counting every item in the store, I had a lot of fun making lunch for people. I acquired skills in conflict resolution, inventory management, meeting sales goals, understanding customers, and how to make people happy.

Watch me prove it!
Salesforce
Watch me prove it!
TextExpander
Watch me prove it!
Drift
Watch me prove it!
Notion
Watch me prove it!
LinkedIn Sales Navigator
Watch me prove it!
Hunter.io
Watch me prove it!
Monday
Watch me prove it!
Mailchimp
Watch me prove it!
Excel

Thanks for checking out my profile, if you're looking for someone that knows how to get things done and is eager to learn, say hi!