Career Crashers 69: Kasen Wysong on How Working at a Café Sets You up for Professional Success

Corné van Straten
Corné van Straten
January 2021

We’re kicking off 2021 on Career Crashers by diving into a series focused on how working in service industry can help you learn the soft skills to thrive in a startup.

When you’re at the cash register, you have to be interacting. So, through that, I learned how to carry a conversation, which was a big thing, because especially at a coffee shop, your main goal is to turn one-time-customers into regulars.

Kasen Wysong shares his experience working at a cafe and how it helped him develop soft skills that still serve him in his marketing role at Vicinity Capital.

“As much as you don’t want to be a cog in the machine, most companies don’t want that either. They want someone who’s got ideas and character.”

Joel and Kasen also talk about how Kasen ran his job hunt earlier in 2020 and how he found a great opportunity using Crash.

Listen on your favorite podcast app

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P.S. Don’t forget to give the show five stars (or six)! 😉

Show notes

  • The soft skills you develop just serving food in a restaurant or coffee shop, and why those skills are so valuable to tech startups in particular.
  • Learning to carry a conversation with strangers, breaking the ice and building rapport, to turn one-time-customers into regulars.
  • How Kasen created his first opportunity for himself at his favorite startup, impressing the team by doing something very simple.
  • Why grit is the most important soft skill.
  • How to extract the relevant skills that you’ve learned in previous roles in the past, even if they seem completely unrelated.
  • How Kasen landed his current role using Crash, approaching companies that weren’t even hiring.
  • Why you don’t want to “fake a smile” while pitching.

Connect with Kasen

If you’ve got a story you’d like to share, don’t hesitate! Email Joel at Joel [at] Crash [dot] co.