Hi There, I'm Donte Burley!
Science-Based Sales® Member looking to become a productive and effective addition to a motivated and growing SaaS team!
Dedicated with over 10 years of customer service and over 10 years of experience in a sales and call center environment. I am a very passionate and positive individual, with excellent organizational and analytical skills. A respected builder of highly motivated teams. I have helped oversee a company into growth of sales/ revenue by 200%. I am becoming apart of the SaaS community, because of it being one of the leading and growing fields.
Naturally I am an organized, curious individual with a very good memory. Combined with my knowledge of the sales process and use of multiple CRMS, I feel I would be a great fit for a growing and motivated tech sales team. I have the intention to excel as an SDR and advance to AE/Sales Manager within 2-3 years.
From my Prehired mentors, I learned sales methodologies, tools, skills, and workflows to be at the top 5% of sales performers.
• Researched & replicated sales systems from Prehired's Science-Based Sales® methodology. • Prospected- to generate high quantity & quality of sales leads. • Qualified - to ensure alignment between buyer and seller. • Discovered - to dive deep into goals, challenges, and solutions. • Advised- to uncover value/insight, create urgency, remove barriers, and close deals if there is a mutual fit between the buyer and seller. • Science-Based Sales® messaging for calls, meetings/demo calls, social media, and emails. • Trained on many of the top CRMs, lead generation, sales automation, and productivity tools: Outreach, Interseller, Hubspot, Seamless.io, Hunter, & many more!
I use internal software to help assess and ease client concerns with quality over quantity being the model.
• Provide exceptional customer service and assess client desires to ensure all proper services are being provided. • Engage clients via telephone, chat, and email (high volume call center-inbound). • Assist clients with order fulfillment and problem resolution.
A start-up centered around making the connection between promoters/ planners, to local entertainment providers/ artists.
● Managed, trained, and oversaw the progress of over 5 sales representatives. ● Engaged clients via telephone and email (call center-inbound/outbound). ● Introduced training programs that enhanced employee performance and helped build a motivated workforce.
Asked revealing questions to gauge client need/ interest, then presented an array of relative products.
● Engaged clients via telephone and email (high volume call center-inbound/outbound). ● Utilized efficient sales techniques and marketing strategies to gain client’s interest/support. ● Conducted thorough follow-ups with clients to ensure customer retention (outbound).
Describe in a few sentences what the project is and what you learned from it as it relates to the job you're trying to win.
Thank you for your consideration. Please schedule 15 minutes with me.