Hi, I’m Lena! I excel at making improvements to processes and figuring out the best way to streamline a system (like my training manual for British Swim School!). I have public speaking experience, including a speech for a crowd of 100+ people! My ability to learn new skills quickly, communicate effectively, and fix pain points in processes has brought me to turn hurdles into solutions for you. Let’s talk more about how my initiative and skills can be an asset to your customer success and operation teams.