Molly McKinney
Interested in Entry level Marketing & Entry level Customer Success roles
I've been in customer support for over five years. Now I want to use those skills to learn marketing...but not with just any company. I want to be a part of a company with a commitment to improving how people live. Is that you?

A volleyball coach once told me I had the "heart of a champion".

I can see now she saw my perseverance, my passion, my commitment and my willingness to show up even when I'm unsure or afraid.

I want to use all of this along with my interest in technology, psychology and communication to help grow mission-driven companies.

Here are some of the skills I can offer your team:

  • Creating an email marketing calendar to have a balance of relationship-building and promotion that increases trust and conversions

  • Perform a technical SEO audit on your site to determine what backend issues might be affecting your search rankings and fix them

  • Perform a non-technical SEO audit on your site to determine how to best structure your content to improve search rankings and user experience

  • Write website copy (landing pages, product descriptions, main web pages, etc.) that allows users to find what they're looking for, increase trust in your brand and provide a frictionless customer journey

Click the blue button below and we can discuss how I can be an asset to your team.

Remote or Portland, OR

Work Experience

Front Desk Receptionist

2 years

Learned to assist customers with care and empathy, share the best resources based on common problems and knowledge of program availability and be flexible about what each customer will need assistance with.

Data Entry Clerk

1 year

Through creating invoices and processing payments in Quickbooks, I've learned to be highly organized, detail-orientated and produce work free of errors quickly.

Volunteer Project Manager

3 years

Learned the importance of taking on projects before I'm "ready" and how to change marketing materials (website, email, etc.) based on customer feedback and behavior.

Digital Marketer & Customer Service Specialist

1 year

Learning the ins and outs of driving traffic and conversions for a small business through SEO optimization, web copywriting, refreshing old content and posting on social media.


Site Audit Analysis Findings and Recommendations

An audit of a website's copywriting, SEO and user experience with the goal of sending a clear message to users and increasing conversions.


Lessons From My 3-Year Volunteer Project

I organized a lending library for over 2.5 years. Here's what I've learned about passion, responsibility, project management and the importance of customer feedback.


Email Autoresponder Series

Email autoresponder series for two products designed to move prospects to customers and customers to loyal fans.


What I Learned From Blogging for 30 days - Molly McKinney

I blogged about email marketing for 30 days. Here's what I learned about marketing and about myself.


Landing Page for Spotify Premium

I created a sample landing page for one of my favorite products: Spotify Premium. Check it out and my video where I explain what makes a great landing page.


How To Write Great Email Copy Quickly

My guide to producing high-quality emails quickly. Featured in the Medium publication, The Startup.


Personality Type


Thinks and communicates in a narrative style and has the ability to captivate an audience. Has a way of getting others to see themselves as heroes.

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Hello, hello! I'm ready for the next awesome phase in my life and ready to help a great company grow remotely. I'd love some feedback on my profile, questions you have about me or my profile, or any job recommendations you think I'd be a great fit for. I appreciate any and all feedback!

7 mo. ago
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